We invest in understanding the process and technology needed to deliver the right business outcomes, enabling us to design a better way of working so that operational efficiency is improved and costs are reduced. We will typically generate an increase of up to 20% in operational efficiency (or capacity) during the lifetime of the project and leave an organisation in a position to continuously improve, generating as much as 5% in ongoing improvement year-on-year.
Our team of business consultants has a comprehensive understanding of the impact of people and change. Organisational redesign for new business models, developing people strategies and creating change capabilities. We support a full range of HR-related activities, including designing and implementing alternative service delivery models including outsourcing, shared services and process optimisation as well as advising on the development of business partner capabilities